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ESG – an Environmental Solutions Group (ESG) Company, respects your individual privacy. This Privacy Policy puts you in control of how your personal data is used in connection with our website, www.ESG.com (“ESG website”). This Privacy Policy describes how we collect, use, and share personal data we obtain from users of the ESG website. This Privacy Policy only applies to the ESG website. By choosing to visit the ESG website, you should read this Privacy Policy.
If you are an employee of ESG or a ESG Affiliate, you should refer to the Employee Privacy Notice provided by your employer. If you are intending to apply for a job with us or to join our talent network, you should refer to the Privacy Notice on our Careers Portal.
This Privacy Policy is complemented by our Terms of Use available at: https://www.ESG.com/terms-of-use/.
You can contact us via e-mail at [email protected] or you can call us at +1 (866) 275-4345.
If you require this notice in an alternative accessible format, please contact us at +1 (866) 275-4345 or [email protected].
(i) Contact information — that is, information such as your full name, email address, mailing address, telephone number;
a. This information is collected on various forms on the website and is completely voluntary.
(ii) Information related to customer surveys, promotions, and/or offers (e.g., preferences, demographics, interests, etc.), and
(iii) Information about the device you use to access the ESG website (e.g. IP address)
(i) to understand your needs, provide you with a better service, and respond to your inquiries;
(ii) for internal record keeping;
(iii) for internal analysis to see how many unique visitors visit the ESG website;
(iv) to administer promotions, services (e.g., registration for webcasts, etc.) and offers which you register for;
(v) Subject to the provisions below, we will also use your personal data for other marketing-related purposes;
(vi) To improve the products and services offered through the ESG website, and
(vii) To measure the number of visitors to the ESG website and the areas of the website that are of most interest to visitors and to customize the ESG website.
We do not use the personal data that you provide through the ESG website to make automated decisions about you.
In the past 12 months, we have not sold your Personal Information to any other entity; and we do not and will not sell Personal Information to third parties.
We do not respond to browser / do not track signals.
To the extent permitted by applicable law, ESG may also use your personal data as we believe to be necessary or appropriate:
(i) under applicable law, including laws outside your country of residence;
(ii) to comply with legal process;
(iii) to respond to requests from public and government authorities including public and government authorities outside your country of residence;
(iv) to enforce our terms and conditions;
(v) to protect our operations or those of any of our affiliates;
(vi) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, and
(vii) to allow us to pursue available remedies or limit the damages that we may sustain.
(i) in order to send you marketing communications about ESG;
(ii) in order to provide your personal data to ESG Affiliates for their marketing purposes, and
(iii) in order to provide your personal data to third parties and other partners for joint marketing efforts or their own marketing efforts.
Please note that you always have the right to withdraw your consent.
Otherwise we may contact you by email, phone, fax, mail, or other means unless you direct us not to do so.
We may use your personal data for our own marketing purposes, including, but not limited to notifying you of new services, offers or other information via mail, email, telephone, text message, and other means.
If you do not want us to use your personal data for marketing purposes or to provide your personal data to ESG Affiliates or to third parties for their marketing purposes, you may opt-out of such uses by notifying us in accordance with the procedure set forth below under the heading, “Rights to your Personal Data.”
We may share your personal data with third party service providers (including contractors who provide services to us) to assist with any of the uses of personal data described above.
We may also disclose your personal data to third parties if disclosure is required to comply with applicable laws or regulations; comply with legal process or a court order; to respond to requests from public and government authorities; or if disclosure is necessary to enforce our Privacy Policy and/or Terms of Use; to protect your safety or security; to protect our rights, the safety and security of our site and property or that of ESG Affiliates or third parties; to allow us to pursue available remedies or limit the damages we may sustain.
We may share or transfer your personal data to a third party if ESG enters into, or is involved in, a business transaction such as a merger, acquisition, reorganization, or sale of some or all of its assets.
(i) Legitimate Interest — we have a legitimate interest in contacting you where you provide us with your details, to manage our relationship with you and to monitor and improve the use of the ESG website and to send you marketing communications.
(ii) Consent — where we are required by local law to collect consent in order to send you marketing communications
(iii) Compliance with a legal obligation — where we are required to collect and disclose your personal data because we are subject to a legal or regulatory obligation
We do not intend to collect any sensitive personal data (which is defined under EU law to include, for example, personal data on ethnicity, racial origin and health) through the ESG website.
Where we rely on the legitimate interest lawful basis to use your personal data, you always have the right to object to such use by contacting us using the details above.
Where we rely on your consent to use your personal data, you always have the right to withdraw your consent at any time by contacting us using the details above.
There is no perfect security, and reasonable security is a process that involves risk management rather than risk elimination. While we are committed to developing, implementing, maintaining, monitoring, and updating a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to vulnerabilities, criminal exploits, or other factors that cannot reasonably be prevented. Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security measures.
(i) we have a relationship with you;
(ii) we are required by law, or
(iii) we need to in order to protect ourselves as a business or protect any other third party.
If you have any questions about our retention policy, please contact us using the details set out above.
In any event, you can always ask us for more information about the people who will be able to see and access your personal data.
In accordance with applicable laws, you may choose to restrict the collection or use of your personal data by us by emailing us at [email protected]. This includes where you:
(i) have previously not objected to us using your personal data for our direct marketing purposes but now wish to opt-out of receiving future marketing emails from us;
(ii) want to opt-out of any new uses of personal data permitted by this Privacy Policy caused by changes in our information practices;
(iii) do not want us to share your personal data with ESG Affiliates and/or our business (and other) partners for marketing purposes;
(iv) believe that personal data we are holding on you is incorrect or incomplete so that we can consider your concern and, where appropriate, we will promptly correct any personal data found to be incorrect. Or, you may contact us if you wish to review or change your personal data by using the “Contact” tab on our home page, or
(v) do not want to be contacted by us in the future (unless you initiate the contact).
Individuals who are residents of California have certain consumer rights under applicable California privacy laws, which are subject to certain limitations and/or restrictions. Specifically, under California law you may have the right to:
Request that we disclose information about the personal information collected, used, disclosed, or sold;
Request that we delete personal information collected or maintained by us;
Opt out of the sale of your personal information, if there are any sales of personal information; and
Not receive discriminatory treatment for exercising your privacy rights.
Note that if you make such a request, we must verify your request before we can respond. Whenever feasible, we will match at least two data points in the identifying information provided by the consumer to the Personal Information already maintained by us, but it may require more data points depending on the information requested. We will avoid collecting highly sensitive pieces of personal information, unless necessary. If we cannot verify your identity, we may need to deny your request. We will generally respond within 45 days. A consumer may use an authorized agent to submit a request on the consumer’s behalf. When using an authorized agent, we require that you provide the authorized agent written permission to do so and verify their own identity and agent status with us. If you are placing a request on behalf of a household, we will need a verified request on behalf of each member of the household.
If you wish to exercise any of your rights under this section, you may submit your request via any of these methods: You may write to us at the above address (located at the beginning of this Privacy Policy) or call us at +1 (866) 275-4345.
Depending on where you are located, you may also have a right to complain to your local data protection regulator.